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New Research Report:
Improving Front-line Recruitment 2009
List of Report Analysis & Graph Exhibits
- Improving People Processes — Findings & Trends
- Recommendations for Improvement
- Innovative or Winning Strategies
- Front-line Employees
- New Hires per year
- Countries Represented
- Industries Represented
- Union Representation
- Average Tenure (by Industry)
- Annual Average Turnover (by industry)
- Days-to-Hire (by Industry)
- Cost-per-Hire (by Industry)
- Percent Interviewed (by Industry)
- Percent Hired (by Industry)
- Candidate Acceptance Rate (by Industry)
- Front-line Starting Wages (by Industry)
- Starting Wages—Market Comparison
- Starting Wages-Market Comparison — Union
- Use Outside Firm?
- Most Successful Recruitment Channels
- Pre-hire Screening & Testing?
- Top Pre-hire Testing & Assessment Approaches
- Identifying Customer Service Personality & Skills
- Conveying Job Expectations to Candidates
- Key Attributes of Customer Facing Employees
- Recent Improvements to the Recruitment Process
- Recent Changes to Screening Requirements
- Top 5 New Recruitment & Hiring Technologies
- Measuring Quality of Hire
- Improving Bi-lingual Recruitment
- Lessons Learned
Improving Front-Line Recruitment 2009
On-line Version: $425
CD-Rom Version: $450
Printed Report: $495
A $15 shipping and handling charge ($25 for international orders) will be added to CD-Rom orders and printed reports.